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Solutions for digital health startups

Working with doctors to build a new digital care model

MedAgents is the technology piece built specifically for healthcare: a standards-based data platform, AI support and an operations team, so that doctors and startups can focus on clinical work while technology, processes and remote care have a partner behind them.

  • Built-in FHIR R4 VN Core foundation
  • AI assists, the doctor signs off
  • Remote care operations
  • Partnering to build the business model
Discuss a partnershipSee the deployment model
A doctor talking with a patient while viewing records on a tablet
A doctor and a nurse reviewing information together on a tabletA doctor holding a video consultation with an older patient

An emerging healthcare market

A large private healthcare sector, digitizing early and growing fast

Healthcare spending in Vietnam is rising quickly, with the private sector accounting for nearly half. At the same time, regulatory milestones for electronic medical records and electronic prescribing require every facility to go digital.

USD 24.7 billionSize of Vietnam's healthcare market in 2025, forecast at USD 33.8 billion by 2030
49,5%Share of health spending in the private sector
USD 2.84 billionDigital health market in 2025, forecast at USD 9.52 billion by 2034
14.7 millionPeople aged 60 and over (2025), with rising demand for care at home

Sources: TechSci Research, IMARC Group, The Investor (2025–2026).

A modern private clinic on a Vietnamese street
Medical students on graduation day

The pain points doctors face when starting a practice

You have the expertise and the patients, but not the time or the infrastructure

Each year about 13,000 more doctors graduate while the number of positions at public hospitals is very limited. A medical degree no longer leads automatically to a stable post, and opening a private practice carries many burdens.

  • High fixed costs: running marketing, advisory, and customer care in house requires substantial staffing and several months of hiring.
  • Fragmented tools: notebooks, Excel, Zalo; individual doctors and small practices have almost no dedicated tools of their own.
  • Regulatory pressure: electronic medical records, interoperable electronic prescribing and personal data protection must be met on schedule.
  • Lack of time: strong doctors still work full time at hospitals and find it hard to follow patients after hours.

Sources: Ministry of Health, Tuoi Tre (2026), Da Nang and Ho Chi Minh City Departments of Health (2025).

Stories of working together

Doctors keep the clinical work, MedAgents handles the rest

The first models were built together with doctors on the MedAgents platform, in real medical practice.

Illustrative scenario

A young doctor following up with a patient on a phone
Doctors from central-level hospitals

After-hours patient monitoring

The first three doctors used MedAgents to manage patients outside their hospital hours, largely through online consultations.

  • Endocrinology: from 8 to more than 20 patients, 70% of consultations online
  • Interventional cardiology: 30 patients managed online
  • IVF: 18 patients in pregnancy monitoring

Illustrative scenario

A nurse measures an older adult's blood pressure at home while the doctor follows on a tablet
A home care team

Central-level doctors and a dedicated nurse at home

Doctors hold online consultations, adjust prescriptions and run case conferences; nurses track measurements and carry out orders; family members are kept updated on one shared record.

  • Care plans by month and by disease severity
  • Lab tests close to home, medication delivered to the door

Illustrative scenario

A female doctor consulting a patient with a tablet
A specialist physician · drlinh.vn

Endocrinology – Metabolism clinic with online care

Nguyễn Thị Thùy Linh, MD, MSc, runs an Endocrinology and Metabolism clinic: online consultations, app-based monitoring, at-home sample collection, and in-person visits at Ecopark.

  • Diabetes, thyroid, obesity, reproductive endocrinology
  • Zalo OA, Messenger, and the phone system connected within MedAgents

Implementation model

Six service groups that need continuous follow-up

High interaction frequency and patients willing to pay: exactly where doctors need tools and a team alongside them.

A doctor measuring blood pressure for an older patient

Chronic disease management

Remote monitoring of blood pressure and blood glucose; alerts based on thresholds set by the doctor.

A doctor and a nurse discussing a care plan

Weight management

A personalized treatment plan with daily monitoring, in place of repeated follow-up visits.

A mother holding her child while viewing a health app on her phone

Pregnancy & postpartum

Support through the 9 months of pregnancy and after birth, continuing into pediatric care.

A doctor examining an infant with the mother present

Child development

Track growth, nutrition and immunizations for children.

Blood pressure, blood glucose, and SpO2 devices connected to a phone

Prevention & health optimization

Routine monitoring packages, corporate contracts and home measurement devices.

A doctor examining an older adult at home with a family member present

Post-discharge care

Mothers and newborns after delivery, patients after surgery, and older adults monitored at home.

Customer segments

Each customer group, its own way of working together

Individual doctors

Practice across multiple sites and consult remotely: your own records, appointments, video consultations, prescribing, and payments in one place.

1–2 person practice

Replace notebooks, Excel, and Zalo with one platform that meets electronic medical record and electronic prescribing standards.

Specialist clinic

Specialty visit templates, service packages and post-visit follow-up to retain patients.

Startups & clinic groups

Launch services under your own brand and expand to new sites on a shared data foundation.

Partnership process

Four steps, with clearly assigned roles

The doctor retains medical decision-making authority; non-clinical work is consolidated into MedAgents.

  1. Step 01
    Content & advertisingMedAgents builds the content and runs healthcare advertising under the clinic's name.
    MedAgents
  2. Step 02
    Consultation & sign-upThe team responds to prospects within a committed time, advises them, and registers the package.
    MedAgents
  3. Step 03
    Consultation & treatmentThe doctor diagnoses and prescribes; the clinic stores the medical record.
    Doctor · clinic
  4. Step 04
    Remote careAppointment reminders, check-ins, and monitoring throughout the course of treatment in the app.
    MedAgents

MedAgents is ready to work with you

With startups and doctors, building new business models

A doctor standing in the lobby of a modern clinic

Doctors, the startup handles the rest

Retain the central role in clinical judgment and in the patient relationship.

  • Clinical expertise and protocols
  • Reputation and patient base
  • Treatment decisions and sign-off
  • Patient relationships

MedAgents handles it

Bring all non-clinical work under a single operational point of contact.

  • Technology and infrastructure in Vietnam
  • Standard operating procedures
  • Device logistics and at-home services
  • Marketing, advisory and customer care

An existing platform

Four technology layers for the remote clinic

Patient360

FHIR R4 VN Core data core: records, medical history, medications, allergies, lab tests, and at-home measurements.

AI Clinical Copilot

Record summaries, alerts on abnormal values, and schedule reminders; drafts, signed off by the doctor.

Remote Clinic Engine

Appointment booking, video consultation, messaging, electronic prescriptions, payment, post-visit follow-up.

Connection channels

The MedAlly app, the doctor portal, Zalo OA, the call center and connected measurement devices.

FAQ

Frequently asked questions

Does MedAgents compete with doctors?

No. MedAgents provides doctors with tools and an operations team; the doctor retains clinical expertise, the patient relationship, and treatment decisions.

Can a startup use its own brand?

Yes. The app, the website, and the documents can carry your brand under the White-label package.

How does a partnership begin?

The first conversation clarifies the service model, the patient groups, and each party's role; the scope and implementation roadmap are agreed afterward.

How is patient data protected?

Records are stored on infrastructure located in Vietnam following the FHIR R4 standard; AI receives only the minimum data required and every call is logged.

Building digital healthcare models with doctors

Share your service idea and the patient group you want to serve; MedAgents proposes a suitable way to work together.

Book a consultationView White-label
Compliance commitment
  • Data stored on infrastructure in Vietnam
  • Meets National Prescription data exchange requirements
  • Law 91/2025/QH15 · NĐ 356/2025
  • Information security level 3+ · HIPAA
View security & data