Contextual documentation with AI
AI drafts summaries and notes based on the patient record; the doctor reviews and decides.
A comprehensive digital health solution
One platform for the entire digital clinic
Electronic health records, in-person and online consultations, clinic administration and a digital front door for patients, all on the MedAgents platform. Every interaction draws on the patient's complete record.
- FHIR R4 standard health records
- Connected operations
- Clinic administration
- A digital front door for patients
MedAgents interface
Why choose MedAgents
Care in context, run on a single platform
Instead of several disconnected applications, the clinic uses one system in which data follows the patient across every touchpoint.
One platform, every service
In-person visits, video consultations, remote patient monitoring, and messaging all share one record.
A seamless patient experience
An app and web portal for appointment booking, payments, prescriptions, results, and reminders.
Ready to operate
Billing and invoices, role-based permissions, work schedules, and reports ready to use.
Scales with your size
From a single-doctor clinic to a multi-site clinic group, with permissions set by data scope.
Compliance & security
Compliance with HIPAA, information security level 3 and above, and current personal data protection law.
01Electronic health records
One complete record, the foundation for every care activity
Each patient has one digital record covering administrative information, history, visits, measurements, results, and documents, stored to the FHIR R4 standard.
- Comprehensive records: demographics, allergies, diagnoses, prescriptions and results along a timeline.
- Measurements & forms: vital signs, rating scales and care forms for quick entry.
- Remote patient monitoring: readings patients take at home arrive in the right record.
- Integration: connect communication channels, HIS/LIS/PACS, and devices within the rollout scope.
02Unified management
In person, online, and between visits
The clinic selects the services it will offer and configures them around patient needs; all notes, orders, and prescriptions go into a single record.
- Appointments & work schedules: booking, shifts, confirmations, and appointment reminders.
- Video consultation: waiting room, video call, notes written into the visit.
- Prescribing & orders: electronic prescriptions, lab tests, imaging, printed forms.
- AI Scribe: records the conversation, and AI drafts the note for the doctor to approve.
03Clinic administration
Lean operations, clear numbers
Appointments, consultation flow, tasks, staffing, billing, and reports in a single clinic portal.
- Overview report: revenue, visits, and new versus returning patients by period.
- Orders & tasks: assign work with an owner, a due date and a status.
- Staff & permissions: roles, practice licenses, permission matrix.
- Billing: invoices generated from services, with the health insurance portion itemized separately.
04Digital front door
Patients connect with the clinic anytime, anywhere
The MedAlly app and website for patients, the doctor app, and a clinic website build service; these can carry the facility's own brand.
- MedAlly app: appointments, records, prescriptions, reminders, and chat with the doctor.
- MedAlly website: a patient portal for booking appointments and viewing records and results in a browser.
- Clinic website: MedAgents designs and builds it when the facility needs one.
- Your own brand: the app and website carry the facility's name and colors.
Who it is for
One platform, multiple service delivery models
Clinics & healthcare facilities
Standardize workflows from intake through post-visit follow-up, reduce paperwork, strengthen connections with patients, and keep track of operational figures.
- Specialty clinics: visit templates, orders and prescriptions by specialty.
- Multi-site clinic group: manage sites and departments, with permissions scoped accordingly.
Digital health startup
Launch online consultations, home care, or chronic disease management on an existing platform, under your own brand.
- No building from scratch: records, appointments, video, prescribing, and payments are available.
- Your own brand: an app and website in your visual identity.
Implementation scope: MedAgents includes clinic operations, not just a data layer placed on top of another system. Connections to social insurance (BHXH), electronic invoicing, digital signatures, and LIS/PACS are assessed separately for each facility.
FAQ
Frequently asked questions
Do we have to drop our current software?
It is necessary to determine which parts run on MedAgents, which parts are retained, and which data is exchanged. Connections to every software system are not available by default.
Where do we start?
Sign up for a 45–60 minute discovery session with the operations lead. Based on the actual workflows and data, both sides define the scope and the next testing step.
What if the clinic already has a Zalo OA, a Facebook Page, or a call center?
MedAgents comes with Zalo OA, Messenger and call center integration built in. You can connect the facility's accounts, grant staff permissions and test sending and receiving before going live.
Does AI make clinical decisions on its own?
No. The AI only summarizes and suggests; anything with clinical impact must be confirmed by a doctor.
Can it be implemented in stages?
Yes. A facility can start with one group of features, for example appointments and records, then expand to other services.
Clinic digital transformation on one platform
Bring the workflows, software, and contact channels you use today; MedAgents will propose a suitable scope.
Compliance commitment
- Data stored on infrastructure in Vietnam
- Meets National Prescription data exchange requirements
- Law 91/2025/QH15 · NĐ 356/2025
- Information security level 3+ · HIPAA