Patient app

MedAlly – health for the whole family, in the palm of your hand

Book appointments, view lab results, receive medication reminders, and follow health for the whole family. All in one app, connected directly to the healthcare facility where you receive care.

  • Fast booking
  • Results on your phone
  • On-time medication reminders
  • Records for the whole family
The appointment booking screen with doctor selectionMedAlly app home screenThe health record screen

What is in MedAlly?

From booking to follow-up, MedAlly covers it all for you

No more paper to keep, no more worrying about a missed appointment or a forgotten dose. Health information for you and your family stays on your phone, ready the moment you open it.

01 · Appointment booking

Quick appointment booking

Choose the specialty, doctor, and time slot that suit you right on your phone. No calling the switchboard, no queuing for a number.

  • See each doctor's open slots by day
  • Receive confirmation and reminders before the appointment
  • Reschedule or cancel when something comes up
The appointment booking screen with doctor selection

02 · Health record

Your health records always with you

Visit history, lab results, diagnostic imaging, and prescriptions are kept together in one record, available as soon as you open it.

  • Review past visits and the doctor's instructions
  • Look up imaging, immunizations, and allergies
  • A digital health card with a QR code for visits
The health record screen

03 · Lab results

Lab results that are clear and easy to follow

The app notifies you as soon as a result is available. Values outside the reference range are flagged so you can raise them with your doctor at the follow-up visit.

  • Compared against the laboratory reference range
  • Review measurements across successive lab tests
  • Save and share results when needed
Lab results screen

04 · Medications & reminders

Take medication on time, without worrying about a missed dose

The prescription the doctor writes appears in the app immediately, with dosage and instructions. When it is time to take your medication, MedAlly reminds you.

  • List of current medications and days remaining
  • Medication time reminders, with a taken marker
  • Alerts before medication runs out
The current medications screen

05 · Health measurements

Daily health monitoring at home

Record blood pressure, blood glucose, weight, sleep, and more, or sync from a measuring device. Doctors gain more data for closer guidance.

  • Enter measurements quickly or connect a device
  • Trend charts by week and by month
  • Set health goals of your own
The health metrics screen

06 · Family

Care for the whole family in one app

Add records for grandparents, parents and young children. Book appointments, view results and set medication reminders for family members from your own account.

  • Manage records for several family members
  • Immunization and follow-up reminders for each person
  • Grant and revoke record access at any time
Family records screen

07 · Messaging

Chat with the healthcare facility when needed

Message the facility's doctors and nurses to clarify instructions, send photos of results, or ask about follow-up appointments.

  • Conversations linked to your record
  • Get a notification when a reply arrives
  • An assistant that answers frequently asked questions quickly

This information is for reference only and does not replace advice from a doctor.

Messaging screen with the healthcare facility

Get started

Just 3 steps to get started

  1. 1Download the appSearch for "MedAlly" on the App Store or Google Play and install it for free.
  2. 2Sign in with a phone numberVerify with an OTP sent to the phone number registered with the healthcare facility.
  3. 3Connect your recordsYour records, appointments, and results at the facility appear right in the app.

Confidence in your data

  • You control your own dataOnly you and the people you authorize can view your records.
  • The healthcare facility decides what is displayedThe data in the app comes from your record at the facility where you were seen.
  • Controlled sharingGrant view access to family members and revoke it at any time.

FAQ

Frequently asked questions

Does MedAlly cost anything?

Patients download and use MedAlly free of charge. Consultation, lab, and service fees still follow each healthcare facility's price list.

I receive care in several places — can I use a single app for all of them?

Yes, for healthcare facilities already using the MedAgents platform. Each facility decides what information is shown to patients.

Can I manage records for my parents and young children?

Yes. You add members under Family to book appointments, view results and set medication reminders for your relatives.

Can the in-app assistant replace a doctor?

No. The assistant only supports reminders and answers to frequently asked questions. This information is for reference only and does not replace a doctor's advice.

How can a healthcare facility bring MedAlly to its patients?

The facility contacts MedAgents for a workflow discovery session, then agrees on the feature scope and a suitable rollout plan.

Bring MedAlly to the patients of your facility

Talk with MedAgents for a discovery session on your processes and to select the feature scope that fits your healthcare facility.

Compliance commitment
  • Data stored on infrastructure in Vietnam
  • Meets National Prescription data exchange requirements
  • Law 91/2025/QH15 · NĐ 356/2025
  • Information security level 3+ · HIPAA
View security & data