For doctors

Less paperwork, more time for patients

MedAgents brings appointments, records, prescribing, results and patient communication into one place. Work on a computer at the clinic and follow patients after they leave the consultation room.

The doctor's professional profile in the patient app
The video consultation screen

Value for doctors

Everyday tasks, a great deal simpler

  • Open the record before the visitHistory, current medications, allergies, and prior results all appear on one screen.
  • Prescribing and orders in one flowRecord the visit, prescribe, and place diagnostic orders without switching between several systems.
  • Results delivered to youWhen a lab result is ready you receive a notification and can open it right away under the correct visit.
  • Clear owner, clear deadlineAssigned tasks and items that need a doctor’s review are shown clearly, so nothing is missed.

A day at work

From the morning shift to the end of the day, all the work on one platform

An example of a day in the life of a clinic doctor using MedAgents.

  1. 07:30View today's schedulePatient list by time, reason for visit, and front desk notes.
  2. 08:00Open the record before the visitTake in the medical history, medicines, allergies and latest results in seconds.
  3. 09:00Consultation, prescribing, ordersRecord consultation notes, prescribe, and place lab orders directly in the record.
  4. 11:00TelehealthVideo consultations and follow-ups for patients far from the clinic.
  5. 14:00See newly returned resultsGet notified when results arrive; reconcile them by encounter.
  6. 16:30Reply to patientsHandle messages and assigned tasks before the end of the day.

Connecting with patients

Doctors and patients closer together

What doctors record in MedAgents reaches patients through the MedAlly app.

01 · Professional profile

Patients reach the right doctor

Your professional profile appears in the MedAlly patient app: specialty, experience, visit formats, and open slots. Patients book directly with you.

  • Specialty, experience, and place of practice
  • Open slots by day, in person at the facility or remotely
  • Ratings only from patients who have been seen
The doctor's professional profile in the patient app

02 · Remote consultation

Remote follow-up visits, with no need for the patient to travel to the facility

Make video calls inside the app and view records during the consultation. When the visit ends, the conclusion and the prescription are updated in the record.

  • A waiting room to check camera and microphone before the appointment
  • Messaging and file sharing during the call
  • Conclusions and prescriptions saved to the right visit
The video consultation screen
The end-of-telehealth-visit screen

03 · Conclusion & instructions

The doctor's instructions reach the patient directly

The diagnosis, conclusion, and plan of care you have confirmed are sent to the patient app. Patients can read them again at any time, which reduces follow-up phone calls.

  • Diagnosis with ICD-10 code
  • Vital signs recorded during the visit
  • Clear management guidance and follow-up schedule
Visit details with the doctor's diagnosis and conclusion

04 · Post-visit follow-up

Follow up with patients after they leave the clinic

Assign care plans, track adherence and communicate with patients when needed, all on one platform.

  • Care plan and weekly goals
  • Patients send photos and measurements by message
  • Conversations tied to the record, kept apart from personal messages
The care plan the doctor assigns to the patient
Messaging between doctors and patients

A draft from the data the doctor selected

Reason for visit
Severe itching at night, inflamed patches on both elbows.
Recorded
Total IgE is lower than the previous test.
Missing
Medications taken this week: no data yet.
Review & saveEdit the draft

Illustrative scenario · not a real patient record

AI supports the doctor

AI drafts, the doctor decides

Select patient data for AI to summarize the record or draft notes. Missing information is flagged rather than filled in automatically. The doctor reviews and edits before saving.

Learn about the AI clinical assistant

Work from anywhere

At the clinic or on the move

  • Clinic workstationThe full Clinic portal: consultation schedule, records, prescribing, orders, results, and assigned tasks.
  • Phone while on the moveView the schedule, receive result notifications, reply to patients. The scope available on a phone is agreed facility by facility.
  • Timely notificationsNew results, messages, and due tasks are sent to the right owner.

FAQ

What doctors usually ask

Do doctors need to install additional software?

Doctors work in the Clinic portal through a browser at the clinic. Use on a mobile phone is tested action by action during implementation at the facility.

Who updates the clinical information in the patient app?

The healthcare facility manages the information displayed for each doctor; the doctor reviews and confirms it before it is published.

What if patients send messages outside working hours?

The facility sets the response hours and who receives messages. Doctors are not required to reply outside working hours.

Does AI write the medical record in place of the doctor?

No. AI only drafts from the data the doctor selects. The doctor reviews, edits, and decides before it is saved to the record.

Experience MedAgents together with your team of doctors

Start a free trial to run consultation, prescribing, and patient follow-up flows on your clinic's own account.

The image shows the interface design of the MedAlly patient app with sample data. Some features are deployed according to each facility's scope.

Compliance commitment
  • Data stored on infrastructure in Vietnam
  • Meets National Prescription data exchange requirements
  • Law 91/2025/QH15 · NĐ 356/2025
  • Information security level 3+ · HIPAA
View security & data