Website terms of use

By accessing, browsing, or using any content or images on this website, you — the user — acknowledge that you have read, understood, and agree to comply with the provisions of these terms. If you do not agree, please do not use this website.

All information, images, and content published on the website comply with Vietnamese law and with the country's customs and traditions.

GENERAL PROVISIONS

By visiting the medagents.vn website and using the services provided here, you agree to these Terms of Use and our Privacy Policy. The terms “You” and “User” are used below to refer collectively to those who use the services.

We apply the Terms of Use and the Privacy Policy in accordance with applicable law. Nothing in the documents above limits our rights and obligations in complying with the law.

Two scopes should be distinguished: these terms apply to the website. Use of the MedAgents platform in live operations is governed by the Platform Terms of Use and the contract signed separately with each healthcare facility.

SERVICE USAGE TERMS

By using the services of medagents.vn, you agree to accept and comply with the conditions below:

Complies with the Vietnamese laws currently in force.
Comply with the contract and any signed agreements, where applicable.
Comply with the provisions of these terms.
Any disputes that arise are resolved by agreement between the two parties on a cooperative basis.

The content on this website is intended for introduction and discussion. It is not a clinical guideline, not medical advice for a specific case, and not a legal opinion. Any metric stated on this website was measured in a specific context and is not a committed level for every healthcare facility.

USER RIGHTS AND RESPONSIBILITIES

MedAgents allows you to view and extract information on the website — print, download, forward — or share it with others, but only for personal, internal organizational and non-commercial purposes, provided that the content is kept unchanged and the source is credited: “© 2026 MedAgents — medagents.vn”.

You comply with the laws and regulations applicable to your use of the MedAgents website.
Do not interfere with or affect other users' use of the website.
Not interfering with the operation or the administration of the MedAgents website.
Do not scan, automatically harvest data or overload the system without our prior written consent.
Do not send patient health data through forms on this website — this is not a channel for clinical data.

You acknowledge and accept that MedAgents and its partners are not liable for any loss, damage, or cost arising from your decisions when using the information on this website, for any reason whatsoever.

If you are not satisfied with any information on the website or with any term or condition of use, the appropriate course of action is to stop accessing and using the website.

RIGHTS AND RESPONSIBILITIES OF MedAgents

MedAgents has the right to change or discontinue the content and features of part or all of the website without prior notice to users.

MedAgents is entitled to apply security measures to protect against unauthorized access, unauthorized modification, disclosure or destruction of information on the website.

When you use the website, information is transmitted through media and devices outside the control of MedAgents. Accordingly, MedAgents is not responsible for any delay, failure or interruption of data transmitted during your use of the website.

Personal information such as name, email and phone number voluntarily provided by users may be used internally for contact, product and service improvement, and customer care by MedAgents. Details are set out in the Privacy Policy.

MedAgents is committed to not proactively disclosing user information to third parties, except where there is a lawful written request from a competent authority under applicable law. In that case, MedAgents notifies the user in writing, unless prohibited by law.

You must be aware of and warrant that the information and documents you submit are within your rights of use — meaning that MedAgents will not infringe any third-party rights by receiving them. MedAgents may decline certain information or documents you submit without being required to give a reason.

COPYRIGHT AND TRADEMARKS

This website and all of its content — including but not limited to text, design, graphics, interfaces, images, illustrative diagrams, and source code — are copyrighted by MedAgents or by third parties that have licensed them to MedAgents.

All content on this website, including trademarks, trade names, logos, service templates, products, and brand identity assets, belongs to MedAgents and is protected under Vietnam's Intellectual Property Law and related regulations.

Any copying, quotation, modification, distribution, publication or circulation for commercial purposes, in any form, without the prior written consent of MedAgents infringes the rights of MedAgents. MedAgents is entitled to require the user to cease such conduct and to compensate for damages, if any.

CHANGES TO THE TERMS OF USE

We reserve the right to change or amend any provision of these Terms of Use from time to time without prior notice. Such changes take effect as soon as they are posted on the medagents.vn website.

If you continue to access medagents.vn or use the services after a change is posted, you accept and agree to that change. Changes apply only to use that occurs after the time of posting and are not applied retroactively.

GENERAL TERMS

These Terms of Use are governed by the laws of Vietnam. A provision held invalid by a court of competent jurisdiction does not affect the validity of the remaining provisions.

MedAgents welcomes your feedback on the content of this website. If you believe any part of this website may infringe the copyright of a third party, please email sales@medagents.vn with a specific description so that we can review and respond.

This notice and all terms of use constitute the entire agreement between MedAgents and you regarding the use of information on this website. MedAgents may revise this notice at any time by updating it on the website. You should visit the website regularly to follow these binding rules when using it.

For any questions about the Terms of Use, please contact MedAgents by email at sales@medagents.vn, by hotline at 0975 074 684, or through the Contact page.

Terms of use