Platform
MedAgents platform capabilities
The full set of MedAgents features, grouped into three sets as in the Products menu: digital front door, unified management, and records & data.
3 feature groups · 15 features
Group 01 · 4 features
Digital front door
The first touchpoint between the patient, the doctor and the clinic.
- MedAlly website for patientsA patient portal in the browser: appointment booking, upcoming appointments, lab results, and authorized measurements.View details
- MedAlly appPatient app on iOS and Android: appointments, prescriptions, reminders, chat with the doctor, and records for the whole family.View details
- Doctor appVisit schedule, patient records, prescribing, and the AI assistant right on a phone or computer.View details
- Clinic websiteMedAgents designs and builds clinic websites on request, connecting appointment booking, the inbox, and search optimization.View details
Group 02 · 6 functions
Connected operations
In-clinic visits, online visits and care between visits, all on a single record.
- Appointments & work schedulesMulti-channel booking, AI suggestions for the right doctor and shift, and automated appointment reminders.View details
- Video consultationA waiting room, scheduled 1-1 video calls, and notes written into the encounter record.View details
- Electronic prescriptionsSmart prescribing on Ministry of Health templates, with national prescription data exchange, pharmacies, and inventory.View details
- Diagnostic orders & resultsLab and imaging orders; printed order forms and result forms in the correct format.View details
- Patient engagementA multichannel inbox, appointment reminders, educational content, and feedback collection.View details
- Management & measurementOverview reports, task assignment, visit flow, staff, permissions, and billing.View details
Group 03 · 5 features
Records & data
A single FHIR R4 health record as the foundation for every care activity.
- Electronic health recordsContinuous records following Ministry of Health forms, signed and printed directly in the system.View details
- Health monitoringA timeline of measurements, events, and goals; trends are clear at each milestone.View details
- Measurements & formsVital signs, scoring scales, and care forms entered quickly, with a clear source.View details
- Remote patient monitoringIoMT devices measure at home, the data goes straight into the record, and alerts follow the thresholds the doctor sets.View details
- Data integrationConnect Zalo OA, Messenger, the call center, HIS/LIS/PACS, and devices using open standards.View details
Not sure which capabilities your clinic needs?
A discovery session points to the capabilities worth switching on first, based on how your clinic actually works.
Compliance commitment
- Data stored on infrastructure in Vietnam
- Meets National Prescription data exchange requirements
- Law 91/2025/QH15 · NĐ 356/2025
- Information security level 3+ · HIPAA